My Love Note from Best Buy

I had read in the trades about how Best Buy was not delivering on online purchases. Then I received this note on the DVD I ordered TWO MONTHS prior to my son’s birthday. 

Whatever. I thought the best part of the email notification was receiving the cancel email the day after Christmas. Glad I wasn’t depending on this for the holidays. 

I placed the order 11/15/2011.

##########################

Item Canceled

12/26/2011

Order Number: 

Dear Patrick: 

We’re sorry, the backordered item below remains out of stock and your order has been canceled. 

Your credit card was not charged for this item. Any other payment method used on this order has been credited. To view the amount of the credit and updated order details, please check your order status

If you used a gift card for this order and no longer have it, please call us toll-free at 1-888-BEST BUY (1-888-237-8289) and we’ll send you a replacement. 

Item details are listed below. 

Questions about this cancellation? Call us at 1-888-BEST BUY (1-888-237-8289). For faster service, please have your order number ready when you call. 

Thank you.

Best Buy Customer Service

ORDER DETAILS

Order date: 11/25/2011

BESTBUY.COM

Order number: 

QTY

PRODUCT DESCRIPTION

1

How To Train Your Dragon (3-D)-Blu-ray 3D 

SKU: 3293283

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